LEFTEROS / SERVICE ARCHIVE
Preventive IT support
LEFTEROS used preventive support to identify problems before they seriously affected operations. System updates, reliable backups and ongoing user training were intended to reduce lost working time.
The maintenance programme included:
- Scheduled on-site checks of hardware, software and communications.
- Regular remote checks of servers, workstations and production systems.
- Security reviews, information-access checks and remote data-security assessments.
- Backup-process and media checks, including a full restore to a spare system and verification of files and applications.
- Incident and disaster-recovery scenarios for equipment failure, theft, natural disaster or sabotage.
- Upgrade advice supported by cost, schedule and expected performance estimates.
The aim was to reduce operating costs and downtime while making better use of existing resources.
“I had not considered the impact until someone I knew suffered a cyberattack. Seeing the damage led me to prepare a disaster-recovery plan with LEFTEROS.”
— Law firm owner, archived customer feedback